How to Cancel an E-Passport Application in Bangladesh: Letter, Steps, Fee

Many people fill in the e-passport form online, submit it, and only then notice that their name is misspelled, their father's name is missing or the date of birth is wrong. The obvious question follows: can it be corrected, or do you need to cancel the e-passport application with a letter and apply again? This guide explains what to do in each case, gives a ready-made sample cancellation letter, and covers the papers you need, how long it takes and what happens to the fee you already paid. The information combines guidance published by several news outlets and experienced applicants, updated in November 2026.

First decide: correct or cancel?

Not every mistake needs a cancellation. The right fix depends on when you noticed the error and how serious it is.

According to a UNB report, correcting an error after submission costs nothing extra; take documents such as your national ID or birth registration as proof of the correct details. So try a correction at the office first, and cancel only if that isn't possible.

Steps to cancel an e-passport application

1. Print the application summary. Download the Application Summary from your online account and print it. It shows your online registration ID (OID).
2. Write the letter. Following the sample below, address it to the Deputy Director or Assistant Director of your regional passport office. State clearly which field contains which error.
3. Submit it at the office. Take the letter, the application summary and, if you paid, a copy of the challan or payment receipt to the regional office where you applied. If you aren't sure where to submit, ask the help desk or the public relations (PRO) section.
4. Watch for the SMS and status. Once cancelled, you usually get an SMS and your online account shows the application as cancelled. You can then delete the old application.
5. Apply again. Submit a new application, checking every detail against your national ID or birth registration.

Sample e-passport application cancellation letter

Replace the parts in brackets with your own details. Applications at Bangladeshi passport offices are usually written in Bangla; this English version shows the content to include. You can handwrite it or type, print and sign it.

Date: [day/month/year]

To, The Deputy Director / Assistant Director Regional Passport Office, [office name and district]

Subject: Request to cancel an e-passport application.

Sir/Madam, I, [your name], father: [father's name], mother: [mother's name], applied online for an e-passport on [application date]. My online registration ID (OID) is [number]. By mistake, my [field with the error, e.g. spelling of my name / father's name] was entered incorrectly. I therefore wish to cancel this application and apply again with the correct information.

I kindly request you to consider the problem above and cancel my e-passport application.

Yours faithfully, Signature: Name: [your name] Village/House: [address], Post office: [post office], Police station/Upazila: [police station], District: [district] Mobile: [number]

Attachments: 1. Copy of the application summary, 2. Copy of the fee challan or receipt (if applicable)

Points to check while writing

• Write the OID correctly. The office finds your application with this number.
• Name the exact error. Don't just write "wrong information"; say which field is wrong and how.
• Give an active mobile number. The cancellation SMS may come to this number.
• Keep a copy. Keep a photocopy or photo of the letter you submitted.

What happens to the fee you paid?

This is the most common question. Combining published guidance, the general picture is:

• Fees are generally not refunded. Cancelling does not return the money automatically.
• A bank challan can be reused. A fee paid at the bank or by challan can be used for the new application if you keep the same validity (5 or 10 years), page count (48 or 64) and delivery type as before.
• The challan is valid for 6 months. After that, you may need to pay the fee again.
• Take care with online payments. Experienced applicants warn that if you paid online, cancelling the application may also void the payment. If you paid online, ask at the office whether a correction would solve the problem before you cancel.

Payment systems and rules change from time to time, so confirm at the office, when you submit the letter, whether your earlier payment can be used for the new application.

Papers to take with you

To avoid being sent home for a missing document, check this list:

• The signed cancellation letter (2 copies if possible, so you can keep one with a receipt signature).
• A printed copy of the online application summary.
• A copy of the challan or payment receipt, if you paid.
• Your national ID or birth registration certificate, original and photocopy, to show the correct details.
• The mobile phone with the number you gave in the application.

How long does cancellation take?

In many cases the application is cancelled on the same day the letter is submitted. Server problems can sometimes stretch this to a few days. Applying again before the old application shows as cancelled can cause trouble, so wait until your account shows it as cancelled. If nothing changes after a few days, go back to the office help desk with your OID.

One more thing to know: if you submit online but don't give your photo and fingerprints within the set period (roughly 6 months or 200 working days), the application is deleted automatically. Still, cancelling with a letter is much faster than waiting that long.

Avoid the same mistake in your new application

• Write your name exactly as it appears on your national ID. If your NID and birth registration don't match, fix that first.
• Check your parents' names, date of birth and address against your NID.
• Save each page, then read the full summary once more before you submit.
• Choose the validity, page count and delivery type that match your earlier challan.
• Don't go to brokers. You can write and submit the letter yourself at no extra cost.

Final word

Cancelling an e-passport application is not complicated: print the application summary, write a correct letter and submit it at the regional passport office. Before cancelling, though, check whether the office can simply correct the error and whether your earlier fee will carry over to the new application. If you are unsure about any rule, get the latest guidance from your regional passport office or the official e-passport portal.